www.Parctel.com: The new car park is part of an £11m investment by Q-Park and represents a number of firsts for the company:
* It’s the first multi-storey to be built at Heathrow for twenty one years;
* Q-Park’s first purpose-built multi-storey car park on an airport site; and
* The first airport car park in the country to take a genuinely hi-tec approach to the safe keeping of vehicles within their care.
The car park is open 24 hours a day all year and motorists do not have to pre-book – they can just turn up and deliver their car for parking.
Q-Park London Heathrow opens in Spring 2007 and will incorporate all the core Q-Park values of safety and security, a welcoming and bright reception area and uniformed, trained professional staff. Security has been a priority from the design stage. The 10-stage security checks include the physical presence of trained and uniformed Q-Park Hosts; scanning and logging of all vehicles, registration plates and drivers; and a system of barriers. In addition, the latest CCTV technology captures images at every stage of reception and booking, as well as parking by Hosts, delivery to customers and departure.
The car park is situated just off the A4 and is clearly signed from the main road. On entering, drivers’ cars are automatically scanned using high resolution, cutting edge scanning photography and number plate recognition equipment. Modern variable messaging technology then directs customers to clearly defined reception marking bays in front of the main building. Covered reception bays offer easy pedestrian access to the new, bright, purpose built, main reception hall.
Using the latest booking technology, check in is quicker, smoother and more convenient with a team of trained staff on hand for assistance. Transport to and from Q-Park London Heathrow to the airport terminals is believed to be the fastest for any long stay car park at Heathrow, with just five minutes drive to the road tunnel feeding Terminals 1, 2 and 3, and frequency of a bus at least once every 10 minutes.
On entering Q-Park’s safe-keeping customer vehicles are then logged and secured with the first application of tracker key technology within an airport parking environment. This ensures that, as cars are valet-parked for customer’s convenience within the brand new, multi-storey facility, every detail of the on-site journey is recorded for customer’s piece of mind. In addition, the parking facility itself provides the added convenience and security of undercover parking and 24-hour manning by Q-Park hosts.
Safety and security remains a priority while cars are in Q-Park’s care. Q-Park London Heathrow will carry the recognised ParkMark award, and all security is supported by the latest generation of CCTV monitoring. Camera images are shown and recorded within the car park Lodge and they are also logged and recorded at Q-Park’s remote Central Control Room.
“Q-Park Heathrow represents the most modern airport car parking system and service in the country,” says Q-Park Chief Executive Alan Ashbee. “We are not only breaking new ground by building a multi-storey car park at the world’s busiest international airport, but we are setting news standards of safety, security and overall customer service.”
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