www.Parctel.com: The following statistics on punctuality and baggage handling have been released by Air France:
* 82.7 % of flights departed on time and 81.7 % of flights arrived on time.
* Considerable improvement in on-time performance, despite bad weather conditions.
* 16.3 items of baggage missing per 1,000 passengers boarded
1. Punctuality and regularity of Air France flights:
Results for January showed a considerable improvement in on-time performance compared with the previous month, both on arrival and departure.
In January, all Air France's flights:
"which left on-time or within 15 minutes", accounted for 82.7% of overall traffic.
"which arrived on-time or within 15 minutes", accounted for 81.7% of overall traffic.
Punctuality: the chosen criteria are as follows:
- the percentage of domestic and international short, medium and long-haul flights that left or arrived "on time or within fifteen minutes" compared with the flight schedule, at all airports on the network;
- the percentage of the four main causes of delays (beyond the Company's control - ATC, weather, airport infrastructure etc. – and internal – related to passenger or aircraft handling, loading, etc.).
Regularity: the chosen criterion is the percentage of scheduled flights which were genuinely affected, given that all flight cancellations up to three days before the scheduled service are taken into account.
Despite difficult weather conditions (fog, high winds, snow) throughout January, Air France's overall on-time performance improved by over 12 points, both on departure and arrival, compared with the previous month.
2. Baggage performance
Baggage performance for January 2007: 16.3 per 1,000.
The chosen criterion is the number of items of baggage missing on arrival at the passenger's final destination (i.e. those which do not arrive at the same time as the passengers and which are sent on later) per thousand passengers boarded at all Air France stations.
At a time of year when the number of bags handled increases, and despite difficult weather conditions, Air France's baggage performance for the entire network improved considerably in January, and places Air France first among major airlines in terms of baggage handling.
Since November 2004, Air France has published more detailed flight punctuality data, together with further details about flight regularity and missing baggage.
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